1. Booking and Payment: Unless we have agreed to match the conditions of a 3rd party booking website, where their conditions ar matched, the following applies.

• 1.1. A booking is confirmed upon receipt of a £100 deposit . 
• 1.2. The balance of the rental fee is due [4] weeks prior to the commencement of the holiday.
• 1.3. Bookings made within [4] weeks of the arrival date require full payment at the time of booking.
• 1.4. Payment can be made by bank transfer. To  Barclays Account No. 40627003 sort 20-68-79.  ( Mrs Lorna McConnell )
• 1.5. A security deposit of £125 is required and will be refunded within [7] days of departure, subject to satisfactory inspection of the property.

2. Cancellation Policy:

• 2.1. Cancellations must be made in writing.
• 2.2. If a cancellation is made more than 4 weeks prior to the arrival date, loss of deposit.
• 2.3. If a cancellation is made between 4 and 2 weeks prior to the arrival date, 25% of the total rental fee will be refunded. 2-1 weeks 50%
• 2.4. No refund will be given for cancellations made within 1 week of the arrival date.
• 2.5. The owner will endeavour to re-let the property. If successful, a refund may be given, less an administration fee.
• 2.6. In the event that the property becomes unavailable due to unforeseen circumstances, the owner will offer a full refund or alternative dates, subject to availability.

3. Occupancy:

• 3.1. The number of guests must not exceed the maximum occupancy stated on the property description.
• 3.2. Only those persons named on the booking form are permitted to stay at the property.
• 3.3. Subletting is strictly prohibited.

4. Arrival and Departure:

• 4.1. Arrival time is after 1500hrs on the arrival date.
• 4.2. Departure time is before 1000hrs on the departure date.
• 4.3. Keys will be provided . A key safe is located to the left of the main door. The code will be given before check-in..

5. Property Use:

• 5.1. Guests are expected to treat the property and its contents with care.
• 5.2. Guests are responsible for any damage or breakages caused during their stay.
• 5.3. The property must be left in a clean and tidy condition.
• 5.4. Smoking is strictly prohibited inside the property.
• 5.5. Pets are permitted under approval and must be kept under control. Not allowed upstairs and not allowed on the furniture..
• 5.6. Guests must respect the peace and quiet of neighbouring properties.
• 5.7. The owner reserves the right to enter the property at any reasonable time for maintenance or emergency purposes.

6. Liability:

• 6.1. The owner shall not be liable for any loss, damage, or injury to guests or their belongings, except in cases of negligence by the owner.
• 6.2. Guests are responsible for their own personal safety.
• 6.3. The owner shall not be liable for any disruption to services beyond their control, such as power cuts or internet outages.

7. Complaints:

• 7.1. Any complaints must be reported to the owner immediately.
• 7.2. The owner will endeavour to resolve any complaints promptly and fairly.

8. Governing Law:

• 8.1. These terms and conditions are governed by the laws of England and Wales.

9. Data Protection:

• 9.1. The owner will comply with all applicable data protection laws.

Important Considerations:

• Damage Deposit: Breakages and damage will be deducted from breakage deposit..
• Pet Policies: Pets must not be allowed upstairs or on the furniture. Please make sure you clean up after our pet and see that any fouling is disposed of in the correct manner.
• Wi-Fi: As little Luckford is some distance from the exchange we occasionally suffer drop outs. Normally short duration. Speeds can vary.
• Local Amenities:
• Emergency Contact Information: Contact Tim on 0787 294 0036 or Jamie on 07584 743 622
• Insurance:
• Property specific rules: